The Role of Psychological Capital in The Effect of Compulsory OrganizationalCitizenship Behavior on Organizational Cynicism


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Ölçer F., Çoban C.

International Journal of Entrepreneurship and Management Inquiries, cilt.5, sa.8, ss.56-90, 2021 (Hakemli Dergi)

Özet

The aim of this study is to reveal whether Psychological Capital (PC) has a positive effect in Compulsory

Organizational Citizenship Behavior (COCB) that push employees to a cynical attitude and behavior. In other words,

this study examines the role of high and low level of PC between COCB and Organizational Cynicism (OC). A basic

food producer enterprise located in the province of Gaziantep and in the Istanbul Chamber of Industry (ICI) 500 list of

2019 was selected for the research within the scope of the study. The data required for the research were collected

using the questionnaire method and the data set of 305 people was analyzed with the SPSS 22 statistics program. The

negative mediating role of PC in the impact of the COCB on OC and its sub-dimensions was tested by Multiple

Regression Analysis. As a result of the analysis, it was found statistically significant that PC meaningfully moderation

the COCB, however, the decreased COCB relatively less increased OC. In addition, it has been found statistically

significant with Hierarchical Regression Analysis that PC has a moderatory role in the effect of COCB on OC. As a

result, the mediation and moderation role of PC in the effect of COCB on OC was evaluated within the framework of

the system approach and it is considered that the application of the measures to be taken at the same time to increase

the PC and to decrease the COCB and OC will have a synergistic effect.