Akademik Veri Yönetim Sistemi
Artificial Intelligence in Public Administration: Opportunities and Challenges, NOVA Publications , ss.35-52, 2026
From Weberian rationalism to market-oriented approaches, public administration has long been a testing ground for various administrative theories and ideologies. However, these traditional paradigms are now being challenged by artificial intelligence (AI), which has rapidly emerged in the early decades of the twenty-first century and forces a fundamental reassessment of the role and function of the state. Using six different conceptual perspectives, this study attempts to investigate how AI might be theoretically positioned within the subject of public administration. To provide a multifaceted perspective of AI’s administrative influence, the analysis starts with rational choice theory and progresses via new public management, governance theory, institutionalism, complexity theory, and critical theory. These viewpoints serve as a reminder that public administration is a morally and ideologically laden field rather than just a technical one. The incorporation of AI into bureaucracy has the potential to change not only operational procedures but also the nature of accountability itself, the connection between the state and its citizens, and the equity of service delivery. Therefore, this study provides an intellectual framework for interpreting digital transition in the public realm while cautioning against solely technical approaches lacking a theoretical foundation. History has demonstrated that our interpretation of technology ultimately determines government, not just the technology itself.