Effect of organizational silence on the job satisfaction and performance levels of nurses

PARLAR KILIÇ S., Öndaş Aybar D., SEVİNÇ S.

Perspectives in Psychiatric Care, vol.57, no.4, pp.1888-1896, 2021 (SCI-Expanded) identifier identifier

  • Publication Type: Article / Article
  • Volume: 57 Issue: 4
  • Publication Date: 2021
  • Doi Number: 10.1111/ppc.12763
  • Journal Name: Perspectives in Psychiatric Care
  • Journal Indexes: Science Citation Index Expanded (SCI-EXPANDED), Social Sciences Citation Index (SSCI), Scopus, Academic Search Premier, CINAHL, EMBASE, MEDLINE, Psycinfo
  • Page Numbers: pp.1888-1896
  • Keywords: job satisfaction, nursing, organizational silence, patient safety, performance
  • Hatay Mustafa Kemal University Affiliated: Yes

Abstract

Design and method: This is a descriptive and cross-sectional study conducted with 671 nurses at 4 hospitals in a province of Turkey. The data were collected using a questionnaire form, the Organizational Silence Scale, the Performance Scale, and the Minnesota Satisfaction Questionnaire. Findings: In this study, it was determined that staying silent affected the job satisfaction and performance of nurses. Practice implications: This result may be effective in developing methods to solve the issue of organizational silence, and therefore increasing nurses’ levels of job satisfaction and performance.