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Yiyecek İçecek İşletmelerinde Hizmet Hatası Telafi Stratejilerinin Müşteri Memnuniyeti ve Tekrar Ziyaret Etme Niyeti Üzerine Etkisi
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M. AKSOY Et Al. , "The Effect of Service Failure Recovery Strategies on Customer Satisfaction and Revisit Intention in Food and Beverage Businesses," Journal of Tourism and Gastronomy Studies , vol.12, no.3, pp.2141-2160, 2024

AKSOY, M. Et Al. 2024. The Effect of Service Failure Recovery Strategies on Customer Satisfaction and Revisit Intention in Food and Beverage Businesses. Journal of Tourism and Gastronomy Studies , vol.12, no.3 , 2141-2160.

AKSOY, M., ETYEMEZ, S., & PEKTAŞ, F., (2024). The Effect of Service Failure Recovery Strategies on Customer Satisfaction and Revisit Intention in Food and Beverage Businesses. Journal of Tourism and Gastronomy Studies , vol.12, no.3, 2141-2160.

AKSOY, Mustafa, SENEM ETYEMEZ, And Fatih PEKTAŞ. "The Effect of Service Failure Recovery Strategies on Customer Satisfaction and Revisit Intention in Food and Beverage Businesses," Journal of Tourism and Gastronomy Studies , vol.12, no.3, 2141-2160, 2024

AKSOY, Mustafa Et Al. "The Effect of Service Failure Recovery Strategies on Customer Satisfaction and Revisit Intention in Food and Beverage Businesses." Journal of Tourism and Gastronomy Studies , vol.12, no.3, pp.2141-2160, 2024

AKSOY, M. ETYEMEZ, S. And PEKTAŞ, F. (2024) . "The Effect of Service Failure Recovery Strategies on Customer Satisfaction and Revisit Intention in Food and Beverage Businesses." Journal of Tourism and Gastronomy Studies , vol.12, no.3, pp.2141-2160.

@article{article, author={Mustafa AKSOY Et Al. }, title={The Effect of Service Failure Recovery Strategies on Customer Satisfaction and Revisit Intention in Food and Beverage Businesses}, journal={Journal of Tourism and Gastronomy Studies}, year=2024, pages={2141-2160} }